TERMS & CONDITIONS

CUSTOMER CARE

We love making sure that our customers are satisfied with their purchases and want to make sure that all of our clients needs are satisfied and met. If at any point in your experience you need to get ahold of Black Rock Equipment, please send an email to Trevor@blackrocktents.com.​

WHOLESALE INQUIRIES

We would love to team with you on wholesale opportunities! To set up an initial phone call, please email Logan@blackrocktents.com

PRIVACY & SAFETY

Any of the information we collect from you may be used in one of the following ways:

  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions.

  • To send periodic emails.​

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails simply send an email with the subject header "REMOVE" from the email address you wish to remove or click the unsubscribe button at the bottom of the email.

 

We use third-party analytics tools to help us measure traffic and usage trends for our services. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, and other information that assists us in improving our services. We may collect and use this analytics information together with your personally identifiable information and stitch together session data from unauthenticated user visits with authenticated user visits to build a broader profile of our individual users so that we can serve you better.

 

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  You can find out more information about how Google collects and processes the data here: www.google.com/policies/privacy/partners/.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

 

 

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments​

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